Gas & Water

Clarksville Gas and Water




Phone

931-645-7400 or Toll Free 888-800-4020

emergency after hours

931-645-0116

REPORT A GAS LEAK

931-645-7422

If you smell a very strong natural gas odor, call 911.

Payment Options

  • One-time payment without login.One-Time Payment Opens in new window
  • Access My AccountAccess My Account Opens in new window
    • Pay or view bill
    • Manage account
    • Save paper, sign up for e-billing
  • Forgot User Name or Password?
  • First time user?Create Account Opens in new window

WATER OUTAGES & UTILITY WORK MAP

View current or scheduled water outages and utility work.

OFFICES OPEN MONDAY, FEB 22
LONG PHONE WAIT TIMES ANTICIPATED
PLEASE BE PATIENT AND REMAIN ON THE LINE
Clarksville Gas & Water administration and engineering offices including customer service centers, will reopen for normal operations on Monday, Feb. 22, after closing last week due to unprecedented inclement weather and hazardous travel conditions.
Callers may experience long phone wait times, but please be patient and remain on the line to keep your place for the next available customer service representative.
Online customer payment is available by choosing ACCESS MY ACCOUNT on this page with no wait time.
Payment drop boxes are also available around the clock at customer service centers at 2215 Madison St. and 2015 Fort Campbell Blvd.
THANK YOU

Cold Weather Precautions

Cold Weather Precautions Opens in new window

WATER QUALITY REPORT FOR YEAR 2019

water_faucet_glass Opens in new window


NO WIPES, NO PAPER TOWELS, NO TRASH IN TOILETS!

PLEASE DO NOT FLUSH wipes, paper towels, diapers, feminine products or anything other than human waste or toilet paper in toilets!

Products labeled as “flushable” or “disposable” are commonly made of fibers that do not break down in the treatment process and often build up in pipes causing messy and costly backups or overflows in your home and our wastewater collection system.

Learn more at https://www.cityofclarksville.com/314/Prevent-Backups.

Thank you for your understanding and cooperation!

ABOUT GAS & WATER

Gas and Water is proud to safely and efficiently deliver natural gas, water and wastewater services to the citizens we serve by a courteous and professional team of knowledgeable employees. Natural gas service is also provided to Robertson and Cheatham counties in Tennessee, Christian and Todd counties in Kentucky and to the Fort Campbell, Kentucky military installation.

GAS LEAKS

Report a gas leak by calling 931-645-7422. If you smell a very strong natural gas odor, call 911!

DEPARTMENT DETAILS

WATER

  • Customers: 68,263
  • Water Produced and Treated in Financial Year 2019: 6.23 billion gallons

SEWER

  • Customers: 59,864
  • Wastewater Treated in Financial Year 2019: 4.85 billion gallons

GAS

  • Customers: 27,238
  • Purchased and resold in Financial Year 2019: 4.2 billion cubic feet

Contact Us

  1. Gas & Water

    gasandwater@cityofclarksville.com

    Physical Address
    2215 Madison Street
    Clarksville, TN 37043


    Directions

    Phone: 931-645-7400 or Toll Free 888-800-4020

    Hours
    Monday through Friday
    8 a.m. to 4:30 p.m.

    EMERGENCY After Hours
    Monday through Friday
    4:30 p.m. to 8 a.m.
    Saturday, Sunday and Holidays 

    emergency after hours phone
    931-645-0116

    REPORT A GAS LEAK 
    931-645-7422

    IF YOU SMELL A VERY STRONG NATURAL GAS ODOR, CALL 911! 

    Mark Riggins
    General Manager
    931-645-7400 or Toll Free 888-800-4020


     
     


    Directory

  1. Grassmire Drive water outage

    Low water pressure may also affect the vicinity Read on...

  2. Section of College Street to be closed for water line work

    Traffic detour, North 1st Street and North 2nd Street Read on...

  3. Gas & Water offices reopened Monday

    Long phone wait times expected Read on...
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