Gas & Water

Clarksville Gas and Water




Phone

931-645-7400 or Toll Free 888-800-4020

emergency after hours

931-645-0116

REPORT A GAS LEAK

931-645-7422

If you smell a very strong natural gas odor, call 911.

Payment Options

Introducing a quick and easy way to pay in person! Kiosk "Pay Site" machines for Gas & Water utility bill payment are now available, with NO transaction fee!

Visit one of the convenient Pay Site locations at the the following 24-hour Hi-Road Convenience Stores in Clarksville! 

  • 1599 Ft. Campbell Blvd. (corner of Ashbury Rd.) Directions
  • 1801 Ashland City Rd. (corner of Vista Ln.) Directions
  • 2537 Wilma Rudolph Blvd. (next to Dunkin’/Baskin Robbins) Directions
  • 3880 Trenton Rd. (corner of Tiny Town Rd.) Directions
  • 111 Cunningham Lane NEW! (Drive-Up Pay Site kiosk at new North Clarksville City Services Center location.) Directions
  • 2021 Wilma Rudolph Blvd. NEW! (CDE Lightband) Directions 

Blue Sky In Use (01) Opens in new window drive-up_pay_site_kiosk_ Opens in new window  

IMPORTANT PUBLIC NOTICE


Water restrictions lifted for Clarksville

Water system reaches adequate levels

CLARKSVILLE, Tenn. – Clarksville Gas & Water has lifted temporary voluntary water restrictions for Clarksville effective immediately. Citizens may return to normal water usage.

Early today, Gas & Water managers performed a water system evaluation and results showed adequate water levels to meet Clarksville’s normal daily water demands and to lift all water restrictions. 

Gas & Water placed mandatory water restrictions for Clarksville on Monday, Jan. 16, in response to a 30-inch water transmission line break. The line break repair was complete by mid-afternoon on Tuesday, Jan. 17, allowing the water system levels to recover. 

“I express my gratitude to our Gas & Water employees, in the field and office, who worked together for the successful repair of the water line,” said Gas & Water General Manager Mark Riggins. “No water outages were reported as a result of the repair work and I contribute this to citizens for following the water restrictions. I’m grateful for their efforts to help us return to adequate water supply levels,” Riggins said. “I also extend my appreciation to officials at the Tennessee Department of Environment and Conservation (TDEC) for their support and assistance throughout the water line repair work and disinfection process.”

It is not only important to limit water use during water emergencies, but water conservation measures are a smart idea any time of year. Water conservation measures are available on the Clarksville Gas & Water website, www.clarksvillegw.com or the federal Environmental Protection Agency (EPA) website, www.epa.gov/watersense.

# # #

FULL NEWS RELEASE WITH MORE IMPORTANT INFORMATION


NATURAL GAS SAFETY AWARENESS PHONE SURVEY UNDERWAY

Clarksville Gas & Water is conducting an automated natural gas safety awareness phone survey in the Clarksville service area through mid-January.

The short survey only requires YES or NO responses and is to meet a federal safety regulation, judging the effectiveness of our safety programs. 

Both customers and non-customers will be called because everyone on and around our pipeline needs to be aware of natural gas safety for their well-being. 

Please direct questions to the Clarksville Gas Department at (931) 645-7422, Monday-Friday, 8 a.m. to 4:30 p.m. 

Your important feedback and participation in the survey is very much appreciated!

full news release

thank you

NATURAL GAS SAFETY DETAILS HERE

Cold Weather Precautions/Protect Your Plumbing

Cold Weather Precautions

NORTH CLARKSVILLE CITY SERVICES CENTER

- WE're OPEN -


111 Cunningham Lane

FULL NEWS RELEASE HERE

North_Service_Center_image


NO WIPES, NO PAPER TOWELS, NO TRASH IN TOILETS!

PLEASE DO NOT FLUSH wipes, paper towels, diapers, feminine products or anything other than human waste or toilet paper in toilets!

Products labeled as “flushable” or “disposable” are commonly made of fibers that do not break down in the treatment process and often build up in pipes causing messy and costly backups or overflows in your home and our wastewater collection system.

Learn more at https://www.cityofclarksville.com/314/Prevent-Backups.

Thank you for your understanding and cooperation!
  1. Gas & Water


    Physical Address
    2215 Madison Street
    Clarksville, TN 37043


    Directions

    Phone: : 931-645-7400 or Toll Free 888-800-4020

    Hours
    Monday through Friday
    8 a.m. to 4:30 p.m.

    EMERGENCY After Hours
    Monday through Friday
    4:30 p.m. to 8 a.m.
    Saturday, Sunday and Holidays 

    emergency after hours phone
    931-645-0116

    REPORT A GAS LEAK 
    931-645-7422

    IF YOU SMELL A VERY STRONG NATURAL GAS ODOR, CALL 911! 

    Mark Riggins
    General Manager
    931-645-7400 or Toll Free 888-800-4020


     

     



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  3. Water restrictions lifted for Clarksville

    Water system reaches adequate levels Read on...
View All

WATER OUTAGES & UTILITY WORK MAP

View current or scheduled water outages and utility work. 

ABOUT GAS & WATER

Gas and Water is proud to safely and efficiently deliver natural gas, water and wastewater services to the citizens we serve by a courteous and professional team of knowledgeable employees. Natural gas service is also provided to Robertson and Cheatham counties in Tennessee, Christian and Todd counties in Kentucky and to the Fort Campbell, Kentucky military installation.

GAS LEAKS

Report a gas leak by calling 931-645-7422. If you smell a very strong natural gas odor, call 911!

DEPARTMENT DETAILS

WATER

  • Customers: 76,063
  • Water Produced and Treated in Financial Year 2022: 6.86 billion gallons

SEWER

  • Customers: 67,434
  • Wastewater Treated in Financial Year 2022: 4.89 billion gallons

GAS

  • Customers: 28,611
  • Natural gas purchased and resold in Financial Year 2022: 4.62 billion cubic feet