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The original item was published from 8/4/2021 1:33:00 PM to 8/5/2022 12:00:04 AM.

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Gas & Water

Posted on: August 4, 2021

[ARCHIVED] Gas & Water phones are temporarily down

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UPDATE: Gas & Water is also experiencing a network outage and cannot access customer account information for bill payments or other customer transactions.

The 2215 Madison St. night deposit payment drop off at the South Service Center is open; however, the 2015 Fort Campbell Blvd. payment drop off box at the North Service Center is permanently closed.

Please use the 24-hour drive-up Pay Site kiosk located at 111 Cunningham Lane or the Pay Site kiosks inside the following Hi-Road stores in Clarksville:

  • 1599 Fort Campbell Blvd.
  • 1801 Ashland City Road.
  • 2537 Wilma Rudolph Blvd.
  • 2880 Trenton Road.

CLARKSVILLE, Tenn. –  Clarksville Gas & Water phones are temporarily out of service, including the customer pay-by-phone and Utility Billing Line.

Technicians are working to restore phone service. Here are the temporary numbers to call In the event of a gas, water or sewer emergency:

  • Natural gas emergency:  931-218-3271 or 911.
  • Water/sewer or other emergency:  931-218-3280 or 931-216-1187. 

 Please only call these numbers in the event of an emergency and not for bill inquiries or bill payment.

 Customers may use the payment drop off box at 2215 Madison St.

 Gas & Water values its customers and  appreciates their patience and cooperation during this temporary phone outage.

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