CLARKSVILLE, Tenn. – Clarksville Gas & Water will begin scheduling planned water outages later in the evening in order to lessen the effect on our customers. When possible, planned outages will begin at 10 p.m., in lieu of the previous more frequently scheduled time of 8 p.m.
Interim General Manager, Mark Riggins, states, “These ‘late night’ outages are meant to minimize any disturbance in the service of our customers while we make repairs on main lines. Pushing the time back to 10 p.m. will allow more time for our customers to prepare late meals, bathe, etc. before these outages occur.”
Employees may begin the tasks necessary to achieve the final product much earlier, but will refrain from shutting off the water until the scheduled time. While this change will decrease customer disturbance, measures to ensure the safety of employees and the public alike must increase.
“We will strive to follow all regulations and guidelines as they pertain to safety and traffic control, but we need your help as well. The greatest way that you can help in these situations is by reducing your speed of travel, heightening your awareness, and following the directions of signage and/or our employees while traveling through these work zones,” Mark Riggins said. “While our employees do their absolute best to schedule this work, there will continue to be emergency situations that may require unexpected and sudden outages throughout the system from time to time. Clarksville Gas & Water will continue to attempt to notify customers of these situations in a timely fashion.”