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The original item was published from 7/17/2019 12:17:13 PM to 7/18/2019 12:00:09 PM.

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Gas & Water

Posted on: July 17, 2019

[ARCHIVED] Gas & Water phones intermittently down

Clarksville Gas and Water

CLARKSVILLE, Tenn. – Clarksville Gas and Water phones are intermittently down due to AT&T phone service disruption.

The following phone numbers are active for customers to report gas, water or sewer emergencies only during the phone service outage.

REPORT GAS EMERGENCY: (931) 218-3271 or 911

GAS EMERGENCY AFTER HOURS: (931) 216-0669 or 911

REPORT WATER OR SEWER EMERGENCY: (931) 980-1660 or (931) 624-8996

CUSTOMER INQUIRIES: (931) 320-0140 or (931) 218-3278

Customers may visit the Gas and Water website,, to pay bills through the WebConnect online customer account access or the One Time Payment option.

Full service customer service centers located at 2215 Madison Street and 2015 Ft. Campbell Boulevard are open for normal business, 8 a.m.-4:30 p.m., Mon.-Fri. Convenient payment drop off boxes for bill payment deposit are available around the clock.

The following authorized agents are also available to accept bill payments, with customer bill stub, during their normal business hours.

Authorized Utility Bill Payment Collection Agents
City Hall, 1st Floor, One Public Square
Legends Bank, Planters Bank, US Bank, Heritage Bank (All Clarksville Locations)

There is no estimated time of the phone service to be restored. We apologize for the inconvenience, but please check back periodically for phone restoration.

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